Remote Network Support
At oon Solution, we take care of your network so you can take care of your business. We employ powerful remote network monitoring tools such as MOM and System Center Operations Manager to provide 24×7 proactive support for your business.
Our US-based staff can offer your organization 24×7 support in a matter of days, providing you robust and thorough IT managed services and extreme responsiveness for much less cost than you can do yourself.
Our preventative maintenance service, active issue troubleshooting, and remote resolution can save your businesses from critical downtime, not to mention the cost avoidance of an information technology office visit. At the first sign of trouble within your business infrastructure our IT staff is immediately notified and begins to respond.
We are notified not only of system failures, but issues well before they occur. For example, we can see CPU or memory utilization out of spec, long running or blocked SQL transactions, disk space running low, unusual event log activity, network saturation, and much more. Our monitoring covers operating systems including Windows and Linux, Active Directory, Microsoft SQL Server, Exchange Server, as well as your backup software to ensure that your backups are succeeding.